They created Direct Routing and Operator Connect due to demand for calling partners. Microsoft offers a calling plan, but they're not calling specialists. Our professional services team makes sure everything works together.ĭoesn't Microsoft offer calling? Why shouldn't I get all this from them directly? Intrado is one of the few Teams calling providers that supports hybrid calling, meaning you can use Teams as your phone system and integrate your existing hardware. Move to Teams and keep existing relationships.ĭo I have to get rid of my on-premises PBX? AnySIP Direct Routing and AnyPBX Direct Routing let you call anyone from Teams while also routing calls through your preferred SIP or PBX provider. You don't have to delay your move to the cloud. What if I still have contracts with other PBX or SIP trunk providers? This lets you call anyone via a limited number of approved providers, including Intrado. Can I use Microsoft Teams to talk to people outside my organization?Īnyone can join a Teams meeting, but Teams can also handle all your phone traffic with Operator Connect.